Shipping Times

Our Heavy Duty Steps usually ship within 24 hours.

Please note these shipping times are for heavy duty steps only. The amount of time is for shipping only, not the time between order placement and arrival.

When we build sturdy steps for your pet that last, they are heavy to ship. Your shipping charges will be added in your shopping cart when you checkout. We are always working to provide the best possible shipping rate.

We usually ship our heavy duty steps next business day via FedEx, lightweight steps within 2 to 3 business days via FedEx or UPS, solid side steps within 5 to 7 days via FedEx, extra tall steps within 5 to 7 business days via UPS, decorative pet steps within 2 to 3 business days via FedEx. Our shipping times vary during the holiday seasons. Shipping times are not guaranteed. Market Smart, Inc. is not responsible for any accidents or injuries once items are delivered. Please call us if you have any questions.